A Tumblr of things I find
ARTFUL, INSPIRING, INTRIGUING, NOTEWORTHY, THOUGHTFUL, or just plain NEAT-O.
When the Vitamix company commissioned a consulting firm to do an online market segmentation study in 2009, it found that of 393 Vitamix owners polled, each person had recommended the Vitamix to 13.4 other people. Holly Hacker, Vitamix’s director of direct sales and customer experience, says this number was so high that the researchers insisted on double-checking the data.
Are customers recommending your product to 13.4 other people?